Brand Names need to reward Consumers to keep them.

The yearlong shopper experience study currently underway by The Integer Group and M/A/R/C Research revealed those consumers who are buying more private label brands say they won’t return to name brands in the foreseeable future.

“Almost eight in 10 shoppers report seeking products on sale and comparing prices between brand name and store brands when buying groceries or household products,” said Craig Elston, senior vice president, The Integer Group. “With this many shoppers doing price-comparison, name brands need to act now in order to keep consumers — and beyond the recession, entice consumers to return.”

Data indicates that only 37 percent of consumers surveyed say name brands are more reliable and 39 percent believe name brands are better quality products. According to 84 percent of consumers surveyed, brand names are believed to be more expensive. This data suggests that brand names must offer incentives to consumers or they risk losing them to private labels indefinitely.

“According to our survey, we see two ways brand names can keep consumers,” said Randy Wahl, executive vice president, M/A/R/C. “Consistently delivering on brand promises, and offering financial rewards such as coupons and discounting.”

Although the study shows consumers are most concerned about price, there are some brands such as Kraft, Coca-Cola, and Tide that shoppers say they are least likely to trade for store brands. Consumers also consider Kroger, Walmart, and Target to be stores that carry the best private-label brands.

To download report CLICK on link below:
http://www.marcresearch.com/thecheckout/>

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